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Investigations and Negotiations Training Program

*All courses are customizable to client requests.

Please inquire for more information.

Overview

The Investigation and Negotiation Skills Training Course is designed to equip participants with the essential skills and knowledge necessary to conduct effective investigations and negotiations. This course focuses on key areas such as fact-finding, interview techniques, detecting deception, de-escalation tactics, due diligence investigations, and expert witness preparations. Participants will learn practical strategies and techniques to enhance their investigation and negotiation capabilities.

Course Topics

  1. Introduction to Investigations and Negotiations

    • Overview of investigations and negotiations

    • Importance of effective fact-finding and negotiation skills

    • Ethical considerations in investigations and negotiations
       

  2. Fact-Finding Techniques

    • Developing an investigative mindset

    • Planning and conducting fact-finding investigations

    • Gathering and evaluating evidence

    • Documentation and report writing
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  3. Interview Techniques

    • Interview preparation and planning

    • Active listening and effective questioning techniques

    • Nonverbal communication cues and interpretation

    • Building rapport and overcoming resistance
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  4. Detecting Deception

    • Behavioral analysis for detecting deception

    • Verbal and nonverbal signs of deception

    • Interviewing strategies to uncover truth and inconsistencies

    • Ethical considerations when detecting deception
       

  5. De-Escalation Tactics

    • Understanding conflict and escalation dynamics

    • Techniques for defusing tense situations

    • Emotional intelligence and empathy in de-escalation

    • Managing difficult conversations and challenging personalities
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  6. Due Diligence Investigations

    • Conducting due diligence investigations

    • Background checks and vetting processes

    • Identifying and assessing risks

    • Compliance and legal considerations
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  7. Expert Witness Preparations

    • Understanding the role of an expert witness

    • Preparing expert witness reports and testimony

    • Cross-examination techniques and strategies

    • Presenting complex information in a clear and convincing manner

Methodology

  1. Lectures: Expert instructors will deliver engaging lectures on each topic, providing theoretical knowledge and real-life examples to illustrate concepts and techniques.
     

  2. Case Studies: Participants will analyze case studies and scenarios related to investigations and negotiations. This will enable them to apply their learning to real-world situations and develop problem-solving skills.
     

  3. Interactive Discussions: Group discussions and brainstorming sessions will be conducted to encourage participants to share their experiences, insights, and best practices related to investigations and negotiations.
     

  4. Role Plays and Simulations: Interactive role plays and simulations will be used to provide participants with practical opportunities to apply investigation and negotiation techniques in realistic scenarios.
     

  5. Practical Exercises: Participants will engage in practical exercises to practice fact-finding, interview techniques, and detecting deception. These exercises will enhance their skills and confidence in conducting investigations.
     

  6. Guest Speakers: Industry experts and experienced investigators/negotiators may be invited to share their experiences, provide insights, and offer practical tips and advice.
     

  7. Q&A Sessions: Regular question and answer sessions will be held to address participants' queries, clarify concepts, and provide further explanations.
     

  8. Course Materials: Participants will receive comprehensive course materials, including handouts, reference guides, and templates for investigation reports, negotiation plans, and expert witness preparations.
     

  9. Certification: Upon successful completion of the course, participants will receive a certificate of completion, recognizing their proficiency in investigation and negotiation skills.

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